Request Data Deletion
Last updated: September 2026
This page applies to every product and app Floral Gray operates or builds — including Floral Gray LMS and any app distributed on Google Play, the Apple App Store, or the web — not to Google Play listings alone. It explains how you can request deletion of your personal data and account.
Who Should Contact Whom
Most Floral Gray LMS apps are custom-branded deployments run for a specific institute or teacher (“the Client”), who owns and controls enrollment and account data. If you're a student or user on one of these apps, the fastest route is to contact your Institution's administrator directly. If you'd rather go through us, or you're a direct Client of Floral Gray, use the form below or email us and we'll coordinate with your Institution on your behalf.
What Gets Deleted
- Your account and profile information (name, email, phone number).
- Enrollment, progress and activity records tied to your account.
- Messages you sent or received through the app.
- Any content you uploaded that's linked to your account.
What We May Retain
We may keep a limited set of information after a deletion request where required to meet legal, tax or accounting obligations, to resolve disputes, or to prevent fraud and abuse. Where data isn't deleted outright, we anonymize or aggregate it so it no longer identifies you.
How Long It Takes
We aim to complete verified deletion requests within 30 days. We may contact you to confirm your identity and which account or Institution the request relates to before we proceed.
Request Deletion
Fill out the form below, or email [email protected] with the subject “Data Deletion Request”, the email address linked to your account, and the name of the app or Institution involved.
Request received
If your email app opened, press send and we'll act on your request within 30 days. If nothing opened, email us directly at [email protected].